Ensuring the Security of Your Information

At DigitalForms.ai, safeguarding your personal information is our top priority. We implement comprehensive data protection measures to ensure the confidentiality, integrity, and availability of your data. For detailed information on our data protection practices, refer to our Collection of Personal Information section, which outlines the types of data we collect and how it is used and safeguarded. Here’s how we protect your information:

Security Measures:

1. Encryption: All sensitive data, including personal and payment information, is encrypted both in transit and at rest using industry-standard encryption protocols. This ensures that your data is protected from unauthorised access.
2. Access Controls: We employ strict access controls to limit access to your personal information to authorised personnel only. This includes multi-factor authentication, role-based access controls, and regular audits of access permissions.
3. Secure Servers: Our servers are housed in secure facilities with robust physical and environmental security measures in place. This includes surveillance, access controls, and fire protection systems.
4. Regular Security Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities. This includes penetration testing, code reviews, and vulnerability scanning.
5. Data Anonymization: Where possible, we anonymize data to protect your privacy further. Anonymized data cannot be traced back to an individual, ensuring that your personal information remains confidential.
6. Backup and Recovery: We maintain regular backups of all critical data and have disaster recovery plans in place to ensure that your data is safe and can be restored in the event of a data loss incident.

Data Retention and Deletion:

• Retention Policy: We retain your personal information only for as long as necessary to fulfil the purposes outlined in our Privacy Policy, or as required by law. Once your data is no longer needed, we securely delete or anonymize it.
• Data Deletion Requests: You have the right to request the deletion of your personal information at any time. We will take reasonable steps to delete your data, except when we are required to retain it by law.

Third-Party Data Sharing:

• Trusted Partners: We may share your personal information with trusted third-party service providers who assist us in operating our platform, conducting our business, or providing services to you. These partners are required to keep your information confidential and use it only for the purposes we specify.
• No Unauthorised Sharing: We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in our Privacy Policy or required by law.

Your Rights and Choices:

• Access and Correction: You have the right to access and correct your personal information. You can update your account information through your account settings or by contacting us.
• Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.
• Data Deletion: You can request the deletion of your personal information by contacting us. We will take reasonable steps to delete your information, except when we are required to retain it by law.

For any questions or concerns about our data protection practices, or to exercise your rights, please contact us at support@digitalforms.ai.

We are dedicated to maintaining the highest standards of data protection and ensuring that your personal information is handled with the utmost care and security. Thank you for trusting DigitalForms.ai with your data.