At Digitalforms.ai, we are committed to providing transparent and secure payment processes for our users. This Payment Policy outlines the payment methods, billing procedures, subscription terms, and related policies to ensure a smooth and clear understanding of our financial transactions.
Payment Methods We offer secure payment processing through Stripe and PayPal, two of the leading online payment gateways. These platforms are renowned for their robust security measures, ensuring that your financial information is protected at all times. By using Stripe and PayPal, we provide flexibility and security for all transactions.
Subscription Plans Digitalforms.ai offers three subscription plans to cater to different user needs:
Billing and Payment All subscription plans are billed on a monthly basis. Payments are processed at the beginning of each billing cycle, and the subscription fee is charged automatically to your selected payment method (Stripe or PayPal). It is the user’s responsibility to ensure that the payment information is current and up-to-date.
No Refund Policy Digitalforms.ai does not offer refunds for any subscription fees paid. All payments are final and non-refundable. We recommend that users thoroughly evaluate the features and benefits of each plan through our free trial or demo options before committing to a subscription.
Upgrades and Downgrades Users can upgrade or downgrade their subscription plans at any time. When upgrading, the new plan's rate will be applied immediately, and a prorated amount for the remaining period of the current billing cycle will be charged. For downgrades, the new plan's rate will apply from the next billing cycle.
Cancellation Policy Subscribers may cancel their subscription at any time through the account settings page. Cancellations will take effect at the end of the current billing cycle, allowing users to continue using the service until that period ends without additional charges for the subsequent cycle.
Failed Payments In the event of a failed payment due to insufficient funds, expired payment methods, or other reasons, we will attempt to process the payment again. Users will be notified of the failure and given a grace period to update their payment information. Failure to rectify payment issues may result in suspension or termination of access to Digitalforms.ai services.
Taxes and Fees Subscription fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. Users are responsible for paying any applicable taxes associated with their subscriptions, in accordance with local, state, and federal laws.
Contact Us For any questions or concerns regarding our Payment Policy, please contact our support team at support@digitalforms.ai. We are here to assist you and ensure a positive experience with our services.
By subscribing to Digitalforms.ai, you acknowledge that you have read, understood, and agreed to this Payment Policy. We value your trust and strive to provide a seamless and secure payment process for all our users.