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Collection of Personal Information

 

At DigitalForms.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This section outlines the types of personal information we collect, how we use it, and the steps we take to safeguard it.

Types of Personal Information Collected:

  1. Contact Information: When you sign up for an account or contact us for support, we collect your name, email address, phone number, and any other information you provide.
  2. Account Information: To create and manage your account, we collect information such as your username, password, and other credentials.
  3. Usage Data: We collect information about how you interact with our platform, including your IP address, browser type, access times, pages viewed, and the actions you take on our website.
  4. Payment Information: For subscription and transaction purposes, we collect billing information, such as credit card details and billing addresses.
  5. Uploaded Documents: When you use our platform to create, edit, or manage forms, we may collect and store the documents and data you upload.

How We Use Personal Information:

  • To Provide and Improve Our Services: We use your information to deliver, maintain, and enhance our services, ensuring a seamless and efficient user experience.
  • To Communicate with You: We use your contact information to send important updates, respond to your inquiries, and provide customer support.
  • To Process Transactions: We use your payment information to process payments for subscriptions and other transactions.
  • To Ensure Security: We collect and analyse usage data to detect and prevent fraud, unauthorised access, and other security issues.
  • To Comply with Legal Requirements: We may use your personal information to comply with applicable laws, regulations, and legal processes.

Your Rights and Choices:

  • Access and Correction: You have the right to access and correct your personal information. You can update your account information through your account settings or by contacting us.
  • Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.
  • Data Deletion: You can request the deletion of your personal information by contacting us. We will take reasonable steps to delete your information, except when we are required to retain it by law.

We collect personal information to provide and improve our services. Details on the types of information collected, purposes of collection, and data security measures are found in the Data Protection section. Our collection practices are aligned with our Sites & Services Terms and Conditions.

For more information about our privacy practices or to exercise your rights, please contact us at support@digitalforms.ai.

We are committed to protecting your privacy and ensuring that your personal information is handled with care and respect. Thank you for trusting DigitalForms.ai with your data.